Delivery and payment
Dispatch time
Every BOSYAK item is sewn at our own workshop in Ukraine. There is no middleman warehouse — an order is made and shipped within 1–2 business days after confirmation. Personalized items — up to 4–5 business days.
Delivery options
| Method | Time* | Cost |
|---|---|---|
| Nova Poshta — branch | 1–3 days | carrier rates |
| Nova Poshta — parcel locker | 1–3 days | carrier rates |
| Nova Poshta — courier to address | 1–3 days | carrier rates |
| Ukrposhta | 3–7 days | carrier rates |
| Meest | 2–5 days | carrier rates |
| Pickup at the workshop | on the day it's ready | free |
* delivery time depends on the carrier and counts from dispatch.
Pickup: 11 Kaisarova St., Kyiv, Mon–Fri, 9:00–18:00. Call us at +380 73 446 47 20 in advance — we'll have the order ready when you arrive.
Large bed sizes (2XL, 3XL) ship via Nova Poshta to a branch or to an address (they don't fit parcel lockers).
Payment options
All prices on the site are in Ukrainian hryvnia (UAH). The price on the site is final: no hidden fees and no "discounts off an inflated price".
| Method | Who it suits |
|---|---|
| Cash on delivery | Payment to the carrier on receipt |
| Card online | Visa, Mastercard, Apple Pay, Google Pay |
| Invoice for companies | Bank transfer, with or without VAT |
- Card online — monobank acquiring. The payment is charged immediately, the receipt arrives by email.
- Cash on delivery — pay the carrier on receipt. The carrier's money transfer fee is paid by the buyer.
- Bank transfer — for companies and sole proprietors. We issue an invoice with or without VAT, whichever you need, and provide the full set of documents. Write to hello@bosyak.com.ua or call +380 73 446 47 20 — tell us the item, the quantity and whether you need VAT.
Inspection on receipt
Inspect the parcel when you receive it. If the packaging or the item was damaged in transit, draw up a report with the carrier's employee right at the branch and call us: +380 73 446 47 20. Without the report the carrier does not accept claims.
Questions
Phone: +380 73 446 47 20 · Email: hello@bosyak.com.ua · Mon–Fri, 9:00–18:00